For in-stock items: Depending on the shipping method you select, your order should be processed and shipped within 1-3 business days after order verification and payment confirmation. Note that during festive and sale periods, please allow more time for delivery.
For Pre-order & Backorder: Estimated ship-by-date for Pre-order and Backorders are indicated on the product description. When placing an order for multiple items, and one item is a backorder or preorder, your entire order will ship once the preordered item becomes ship ready. For more details on our Shipping Policy for pre-ordered or backordered items, see Pre-order Terms & Conditions
International shipping: We ship internationally via DHL. Shipping fee is computed during checkout. We do not deliver to P.O boxes at this time.
Processing: Orders are shipped on business days only - Monday-Friday, excluding National Holidays. All shipments are processed in our Headquarters at Silang, Cavite, Philippines.
Rate: We use a courier and weight-based shipping rate that starts at p175 for LBC deliveries. Free shipping via LBC is provided if the order (after discount, if applicable) is php3500 and above. Free shipping offer is automatically applied during checkout and does not apply to multiple checkouts that are less than p3500. Multiple orders with an accumulated total of p3500 can be consolidated under the Free Shipping offer, provided they are all placed within 48 hours.
Lead time for delivery: NCR 2-5 days | Luzon 3-7 days | VisMin 5-12 days. These transit times are estimates and starts from the day your order was endorsed to the courier. During Holiday season, delivery schedules are highly dependent on the availability of our logistics partners, hence, we cannot commit to specific delivery dates. Temporary delays are also possible when limited by weather conditions, government restrictions or other unexpected circumstances.
For urgent and same-day delivery services please click here for more details.
